Privacy Policy

Effective Date: 7/29/2025

True North Home Care, LLC collects the following personal information from our employees:

• Name: For identification and communication purposes
• Phone Number: For scheduling notifications and work-related communications
• Message Details: Content of text message conversations for documentation and accountability

The personal information we collect is used for the following purposes:

• Scheduling: To send employees their assigned shifts and schedule updates
• Documentation: To maintain conversation records for accountability and operational purposes
• Client Coordination: To facilitate communication regarding client care and scheduling matters

No mobile opt-in or text message consent will be shared with third parties or affiliates. Your personal information remains confidential and is used solely for internal business operations related to your employment with True North Home Care, LLC.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

You have the right to:

• Opt-out of text messaging services at any time
• Request information about your personal data
• Request correction of inaccurate information
• Contact us with privacy concerns

Text messages will be sent from True North Home Care, LLC to employees for scheduling and client coordination purposes only.

If you consent to receive conversational and informational SMS from True North Home Care, you agree to receive scheduling and client coordination messages SMS from us.

• Reply STOP to opt-out
• Reply HELP for support
• Message & data rates may apply
• Messaging frequency may vary
• Visit [Insert Privacy Policy URL] to see our Privacy Policy and terms and conditions

You may opt-out of receiving text messages at any time by replying "STOP" to any message. You will receive a confirmation message confirming your opt-out status.

For technical support or questions about our messaging service, reply "HELP" to any message or contact us at 402-981-8593.

True North Home Care, LLC is not liable for delayed or undelivered messages due to carrier issues, network problems, or device malfunctions.

For questions about this Privacy Policy or Terms of Service, contact:

True North Home Care, LLC
11314 Elm Street
Omaha, NE 68144
Phone: 402-981-8593
Email: kayla@truenorthhomecare.com

Employee Information:

• Name: _________________________________
• Phone Number: _________________________
• Date of Hire: ___________________________

I, _________________________________ (Employee Name), hereby provide my express written consent to True North Home Care, LLC to send text messages to my mobile phone number listed above for work-related purposes.

I understand that text messages will be sent for the following purposes:

• Shift Scheduling: Notifications about assigned shifts, schedule changes, and availability requests
• Client Coordination: Communications regarding client care, updates, and coordination matters
• Operational Updates: Important work-related information and updates

I consent to receive conversational and informational SMS messages from True North Home Care, LLC related to my employment and work responsibilities.

I acknowledge and agree to the following terms:

• Message & data rates may apply based on my cellular plan
• Messaging frequency may vary depending on scheduling needs
• I can opt-out at any time by replying "STOP" to any message
• I can get help by replying "HELP" to any message
• I have read and understand the Privacy Policy and Terms of Service

I understand that:

• My phone number and message details will be used solely for work-related communications
• No mobile opt-in or text message consent will be shared with third parties or affiliates
• Message records may be maintained for documentation and accountability purposes

I understand that providing this consent is voluntary and related to my employment communications. I can withdraw this consent at any time by providing written notice to my supervisor or by replying "STOP" to text messages.